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Unexpected Visitor Request Record

A welcome and a role approval are separate decisions.

Fifteen minutes for one practical decisionFree · Two-page fillable PDF

Companion to An Unexpected Practice Visitor Needs an Adult Decision.

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See a worked example

Hypothetical example: a visitor waits in the authorized viewing area and receives the program contact for a future volunteer request.

01Hear the request without creating a role

Identify what the visitor is asking to do.

02Keep instruction covered while an adult checks

Locate the adult and actual access process.

03State only the permission that was granted

Communicate the exact current permission.

04Give a courteous answer when the request cannot proceed

Close the visit request with an owned next step.

IRON & GRACE · Faith. Work. Family. · ironandgrace.us/field-guides/coach-unplanned-practice-visitor/